Serviced Accommodation Services
For professional serviced accommodation and corporate housing operators, OTA platform operators and AirBnB hosts
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The serviced accommodation sector cuts across the hospitality industry as well as the property management and residential lettings sectors of the housing market. This highly lucrative yet niche sector gained new heights in prominence during the pandemic by offering guests the privacy and convenience of staying in a home away from home.
Post pandemic, this sector continues to attract the attention of global hospitality providers, the preponderance of small operators remain the drivers of the supply chain, feeding the insatiable demand especially as "bleisure" continues to trend. This growing demand continues to push small operators to professionalise, raising standards and quality requirements, only those operators that can meet the increasingly refined expectations of their customers and guests can compete in this super- heated market.
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We know serviced accommodation operations and marketing to the core and can help improve your guest experience, driving up your revenue potential.
Management Level Services
Line management of operations functions typically housekeeping, property management, maintenance, HR, marketing, budget management and logistics
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Data analysis and reporting
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Process implementation and management
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Resource planning and recruitment
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Staff training and development
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Point of escalation for operations and guest related issues
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Service delivery management
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Quality control management
Operations
Management
Valuation and property appraisal
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Qualifying and negotiating with owners and landlords
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Contract execution and management
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Coordinating with Lawyers, contractors and other specialists to facilitate deals
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Market trends and data analysis
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Stakeholder management
Supply Chain / Property Acquisition Management
Data analysis
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Benchmarking and competitor analysis
Forecasting
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Pricing strategies and implementation
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Inventory management
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Channel performance monitoring and optimisation
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Identifying trends and movements in the market and industry
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Fostering collaboration between departments